INTERNET SEARCHERS, If you have this problem please leave comments after reading. My problem was resolved, see later posts (click link for day 2 upper right). Thanks. D
The satellite radio is offline. I know Sirius sends these little updates through all the time. The last time it was working was before the big change where all the channel numbers changed.
After the big change I noticed that the radio was no longer indicating the name of the channel it was tuned to when in satellite mode. Then, about a week later, “satellite radio fault”. Has not worked since. I think Sirius bricked my radio with a bad firmware update.
Now, I know a few things about electronics. I even know a few things about embedded uP’s and firmware and such things. But this knowledge will not help me very much. No, what I need is the person at Sirius that I get on the phone, or the guy at the Ford dealer to know something about it. But the guy at Ford of course told me to call Sirius. Although every day at work I update the firmware on multiple devices, there is no public information or firmware update available for the magic Sirius radio box. Not really sure where it is mounted in the vehicle. Sirius will not be able to do anything because the uP does not even start up. So anything they send will not be received. Ford thinks they can not fix it because they have no idea how it works. To them it is a foreign thing that some other company installed in their product. The Ford service guy suggested I should call Sirius, “sometimes they tell you to point the car north” he said. Lots of commercial Geosync satellites north of here…That must be the problem, on the wrong bird. Actually in the big city satellite radio runs mostly off terrestrial repeaters. But I digress.
What probably happened is that Sirius sent through some kind of firmware update, and I shut the car off too soon not knowing that anything was going on. I only hope that they did not brick the radio. I will be trying to fix that today. Wish me luck and send money.
First thing to try is disconnect the battery for about ten minutes and let the radio go completely dead, then reconnect.
Update, Same day.
Disconnected the battery, reconnected after 5 minutes. No change.
Next step, call Sirius. Lady on the phone wanted to send a refresh signal. Never mind that the radio is not receiving anything, never mind the uP will not even start. I explained about all that. She was not aware that there had been a change in the channel numbers. So we sent a refresh signal.
No change. She transferred me upline. Another female. Same deal, transfer again, this time a guy answered. The guy had me shut off the radio, then shut off the motor, then open the door. I drew the line at running around the car three times. I still have my pride. Close the door, restart the car. No change. Finally he decided that there was in fact a hardware problem and the satellite module needs to be replaced at the Ford dealer. Huh, who’d a thunk it. So next comes the phone call to Ford, see when they can do it.
The Ford dealer closest to work is Galpin Ford. They can get me in on the 27th. It seems there are a whole bunch of people with satellite radio problems. hmmmmmm.
Not one to create panic, but this is obviously some kind of conspiracy. Ford needs the money? Sirius wants to change to a new module that has features that allow the government to spy on us? Aliens gathering data, studying our habits in preparation for invasion!